Legal

Insurance and damage

What the cover on a Zuruflex car includes, what it does not, and what you owe if something happens.

Last updated September 19, 2026

What's included

Every car on the platform carries the insurance the law requires in its country of registration. The policy type and the insurer for each country are to be confirmed.

The excess

If the car is damaged, you are liable up to a fixed amount regardless of the cover. That amount is to be confirmed, and will be shown on the booking before you pay.

What isn't covered

To be confirmed with the insurer. Expect the usual exclusions: driving under the influence, an unnamed driver at the wheel, deliberate damage, off-road use, and the interior.

If you have an accident

Make sure everyone is safe and call the emergency services if anyone is hurt. Then message us before you move the car or agree anything with the other party. Photograph the scene and both vehicles.

A police report is required for any claim in both countries.

Breakdowns

Message us and we will arrange recovery. If the car cannot be made usable we will get you another one or refund the unused days.

Fines and tolls

Anything issued against the car while it is with you is yours, including where the notice reaches us months later. We will pass on the notice rather than the guesswork.

Questions about this page?

Message us and a person will answer.